The purpose of this Privacy Policy is to inform you about how we use and handle the personal information collected through the website, as well as about the choices you can make about how your personal information is used. By submitting your personal information to the website, you acknowledge that you have read and agree to this Privacy Policy and that we may use this information as described in the policy. doored reserves the right to change or update this Privacy Policy at any time, without prior notice. Changes will apply to all information collected by doored, including information collected at a previous point of time.

This Privacy Policy applies only to information collected by the website and does not cover information that may be collected by other websites to which our website links. This Privacy Policy is part of, and should be read in conjunction with the website’s Terms of Service. If you do not agree to the Terms of Service in their entirety, please do not use this website.

For users who visit the website but do not complete, or have previously completed, any transactions through the website, doored collects no data. That is, if a user visits the site for the first time, but does not start any signup session, no personal information is either collected or stored.

For users who visit the website and complete transactions through the website, for example signing up, the following personal information will be collected and stored on European servers:

• Email; stored until account deletion
• Public IPs; stored for 30 days, unless your account is under investigation
• Google user id (if applicable); stored until account deletion

This information will only be used to authorise your access to our service, provide you with additional information about doored or external services we believe you may benefit from, and protect doored from financial harm by detecting unauthorised account sharing. Any information that may be shared with such external services will be anonymous and for referral purposes, transferred in such a way that no personal information, such as your email, is shared. Additionally, doored will never sell or in any other way monetise personal information collected through this website.

Your information is stored in industry-standard protected and secure databases accessible by doored only. However, doored reserves the right to use your personal information to create aggregated and anonymised datasets about its users for the purpose of statistical analysis and marketing. In addition, doored may release personal information if we believe in good faith that this is necessary to comply with a legal process or protect the personal safety, property or rights of our users or the public.

If you accept email updates at account signup, you may receive email updates from doored regarding product news. If you want to opt out of these emails or any other further information from doored, contact us at ask@doord.uk and request to have your account removed from the mailing list.

doored strives to adhere to EU GDPR and any other applicable local law. This gives you rights which can be found here:

• https://eur-lex.europa.eu/eli/reg/2016/679/oj/eng

Namely, you have the right to access the data doored has stored on you. To do so, make a data access request to ask@doord.uk outlining the information you are interested in and we will respond within 7 days.

You also have the right to request corrections and or deletion of data stored on you. To request a correction following a data access request or to request account deletion, contact us at ask@doord.uk with an explicit request.

When you make a purchase, you will be asked to provide your payment details, for example card information, so that we can process your payment. During the payment process, your details are collected and stored by Stripe who uses it to facilitate the transaction. This process is hosted entirely by Stripe, meaning that doored never has access to, collects, or stores your full payment details. The only payment details we (dooerd) access is limited information regarding your payment method as to give you a valid email receipt of your purchase. This information is not processed beyond this scope, and is not sufficient to compromise your payment details for fraudulent use. For example, if you complete a purchase with card, doored may access the card provider and the last 4 digits of the card number (e.g. Visa 1234).

Cookies are small pieces of data stored in your device’s browser. We, in conjunction with our payment provider (Stripe), only use Cookies to validate your device and prevent financial fraud, not for any non-essential purposes (e.g. analytics). As such, no prior consent is required.

See also: Terms of service